Professional Background
2018-2020
Floor Staff
Served international customers using multilingual skills to ensure a seamless experience. Maintained a 5-star rating.
2023-2025
Warehouse Associate
Identified redundancies in warehouse floor navigation, reducing average picking time by 20% through optimized route-finding.
2025 — Present
UX
As a recent Applied English graduate with a Google UX Design Professional Certificate, I bridge the gap between linguistic precision and user-centered design. My academic background in linguistics and communication allows me to approach UX with a unique lens: understanding not just how users click, but how they think, speak, and process information. I am a quadrilingual communicator dedicated to crafting intuitive digital experiences that resonate across cultural and linguistic boundaries.
Core Areas of Expertise
Research & Strategy
User interviews, Usability Testing, Persona Hypothesis, Competitive Audit.
Languages
Chinese, English, Spanish, Portuguese.
Design & Prototyping
User flows, Wireframing (Low/High-Fi), Prototyping, Figma.
Design Philosophy
Design is the silent language of the user.
I believe that great design should be as clear and intentional as well-written sentence. My philosophy centers on three pillars:
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Inclusive Accessibility: Language and layout should never be a barrier to entry.
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Linguistic Empathy: Designing with a global mindset by considering how different cultures interact with technology.
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Narrative Flow: Every user journey is a story; my job is to ensure that story is seamless, logical, and satisfying from start to finish.
I look forward to collaborating with you
Whether you’re seeking project support or simply a space to exchange ideas, feel free to reach out anytime. Together, we can create user experiences that minimize friction and maximize value.